Pre-sets task lists are pre-configured tasks with pre-defined deadlines that have been saved in your system. 


The term ‘Pre-set Task List’ is shortened to ‘Pre-set’ in some areas of Equinox.


Adding a pre-set to a case lets you:

  • Quickly create multiple tasks 
  • See what actions and reminders are related to the case 
  • Keep on top of deadlines.


See the articles in the Pre-sets section for more information on creating pre-set tasks.


There are several ways to add a pre-set to a case. See the articles below for more information: