Pre-sets task lists are pre-configured tasks with pre-defined deadlines that have been saved in your system.
The term ‘Pre-set Task List’ is shortened to ‘Pre-set’ in some areas of Equinox.
Adding a pre-set to a case lets you:
- Quickly create multiple tasks
- See what actions and reminders are related to the case
- Keep on top of deadlines.
See the articles in the Pre-sets section for more information on creating pre-set tasks.
There are several ways to add a pre-set to a case. See the articles below for more information: