The ‘Multiple Delete’ option enables users to delete multiple documents from a case.


Note: Once documents are deleted from Equinox they cannot be recovered

  1. Open a case and go to the Documents tab
  2. Click ‘Multiple Delete’ in the left hand menu
  3. Use the tick boxes to choose which files you want to delete

> Tick the box next to individual files to select them

OR

> Tick the box at the top of the list to select all files

 4. Click ‘Delete Selected Items’ to proceed OR click ‘Cancel’ to go back

 5. Review the documents to delete on the summary screen

 6. Click ‘Yes’ to continue and permanently delete the documents OR Click ‘No’ to cancel