An empty family will exist if all cases that were assigned to the Family have been deleted. The family will have to be deleted separately.

Delete a family that has no cases

To delete a family that has no cases:

  1. Go to the Family tab of any case

  2. Click Purge Empty Families in the left-hand menu options 

  3. This takes you to a screen where you can view a list of families that have no Cases

To delete empty families in this list:

  1. Select all empty families by ticking the box at the top of the list next to the Family Names heading 
    OR 
    Select particular families by ticking the box(es) on the left next to the name of any family names you want to delete

  1. Click Delete to immediately delete the selected families. You'll be returned to the Family tab of the case you were viewing. 
    OR 
    Click Back     to return to the Family tab without making any changes.