Version 8.0 was released between May-July 2019.


Some of the new features are not enabled by default. Please contact our Support Team to start using these features as indicated in the table below.


System AreaNew FeatureDescriptionContact Support to Use

Address Book & Contacts
Add Licensee ContactsRecord Licensee contacts in your Address Book.
Correspondence ManagementManage your correspondence and key contacts per Organisation within your Address Book. This will set these contacts on cases, for both correspondence and billing purposes.Yes
Organisation StatisticsView built in graphs about the client’s cases and charges from the Address Book organisation.
Case Creation from Address BookCreate a case from the left hand menu options when viewing a client organisation in the Address Book.
CasesParent/Child RelationshipSet and see the relationship between cases within the same Family.
Improved Summary TabNew layout and additional functionality on the Summary Tab.
Improved Contacts TabNew layout and extra information on the Contacts Tab.
Case Creation From Tool BarCreate new cases using a shortcut in the Tool Bar.
DocumentsCheck In/Out FunctionalityAvoid users working on the same document simultaneously.
EML Document PreviewsView email documents in EML format within Equinox.
Word to PDF ConversionConvert your case documents from Word to PDF at the click of a button. The word document is saved as an older version, but the main copy is a PDF (EPO accepted PDF format is also available).
Finance & ChargesCharge Sheet ExpressionsSet a charge amount and description based on defined conditions and criteria.Yes
Charge DiscountsAutomatically apply charge discounts throughout the system for particular clients, applicants and cases! You can configure discounts by percentage, fixed discount or a fixed amount override.
Extra Charge Sheet Item FieldsUse extra fields to record discount and renewal information about Charge Sheet Items.
Charge ApprovalRequire charges to be marked as ‘Approved’ by system admins before billing.Yes
ReportsReport Bulk Update ToolUpdate fields across multiple cases using custom reports.
System SetupCustom Information Fields

Create your own fields to record data and report on:

  • Address Book People and Locations
  • Extra Case Field Types


Custom Merge CodesCreate custom merge codes to use in your Standard Templates.
Yes