The timer option can be used to record the time spent working on a case. 


Any recorded time must be associated with a case in Equinox.


Note: Users can save one timer per case. It is only possible to have one timer running per user at a time.



OptionDescription
Start TimerTo start a new timer open the case and click on the ‘+’ symbol next to the timer. A separate dialog box will open up and the timer will start automatically, displayed in hours, minutes, seconds.

PauseTo temporarily stop the timer click the ‘II’ symbol on the left of the time. 
PlayTo resume the time click the start symbol on the left of the time.
DescriptionRecord information about the work you are completing.
DiscardTo delete the time recorded and stop the timer click ‘Discard’. A dialogue box will open to confirm this action before the time is deleted.
SaveThis allows users to save their time to return later. A user’s saved time and the case code are stored in the left hand menu beneath the ‘Timer’ option. 
Restart a Saved timer

Click on the case code and time you want to re-start. The timer dialogue box will open and the timer will start automatically.


If users are viewing a case where they have a saved timer, click the ‘Open Existing’ option to restart the timer for that case.


PostTo save the final time to the case click ‘Post’.

Note: Before posting the time to the case you can tick the option to ‘Round 6 Min’. This rounds up the time to the nearest 6-minute interval. This option can be ticked by default. Please contact our support team to request this.