In the left hand menu of a case, there is a 'Family Member' section that lists the case codes of all family members of the case the user is viewing.


These case codes act as short cut to these cases. 

  1. Go to the Case Details screen.
  2. Scroll, if necessary, to find the relevant case code. 
  3. Click on the case code and you will be taken to the Details screen of that case.



The count displayed next to ‘Family members’ indicates the number of cases within the family.


Note: Family members can also be displayed on the Details tab of a case. For more information on case relationships please see the section about the Details and Family tab.