This article outlines how to use the Equinox Office Plugin in Outlook.
There are several options available within Outlook:
- Save Emails to Equinox
- Open Emails From Equinox
- Attach Documents From Equinox to an Email
Note: The Equinox option is only visible when viewing individual emails in Equinox.
Save Emails to Equinox
- Open the individual email (either from your inbox, sent items, or click 'New Email')
- Click 'Equinox' in the ribbon
- There are 2 options to save to Equinox:
> 'Save to Equinox' - this saves the email, without the attachments
> 'Save Attachments' - this saves the email, with the attachments - In the pop-up box enter the case code to save the email to
- (If saving the attachments, select which ones you wish to save)
- Record any additional information (Date, Folder etc.)
- Click 'Save New'
Note: As a short cut, you can also right-click on emails within your inbox and select ‘Save to Equinox’ from the drop-down list.
Open Emails From Equinox
- Click 'New Email'
- Click 'Equinox' in the ribbon
- Click 'Open From Equinox'
- In the pop-up box enter the case code the email is saved to
- Select the email from the list of documents on the case
- Click 'Open'
Attach Documents From Equinox to an Email
- Open the individual email (either from your inbox, sent items, or click 'New Email')
- Click 'Equinox' in the ribbon
- Click 'Attach from Equinox'
- Search the case the document is saved to
- Select the document(s) to attach
- Click 'Open'