TABLE OF CONTENTS
- Using the official date and number mapping tools
- Finding the official date and number mapping tools
- Adding a rule
- Deleting a rule
Using the official date and number mapping tools
These rules determine which of the following fields should be copied between parent and child cases:
Official date
Country code
Number field
They also determine which field each piece of information should be copied from and to.
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Finding the official date and number mapping tools
To find the official date and number mapping tools:
Go to System > Copy Case Settings
You'll be taken to the Copy Case Settings page. This lists any rules set up already in your system.
Adding a rule
To add a new rule to the Copy Case Settings page:
Click the green Add button
This opens a page where you can add a new rule for date and number mapping.
The information you'll see on this page is:Field name Field description Case category The category of the child case that the rule will apply to Case sub category The sub category of the child case that the rule will apply to Case country The country of the child case that the rule will apply to Copy from The field on the parent case that the data will be copied from Copy to The field on the child case that the data will be copied to Include date Tick to copy the date Include country Tick to copy the country Include number Tick to copy the number When you set up date and number mapping here, this means the rule will apply when you open a child case that matches all of these selected filters. E.g., If you had patent, validation of EP, All – the rules would kick in when you open a child case that matches all these filters. If only some filters match, the rule won't kick in.
Note: You can add multiple rules for the same case type for each date.After you've selected the fields you require for this rule, click the green Create button at the bottom right of the page.
When you've successfully set up a rule, you'll see it listed on the Copy Case Settings page. You'll also see a notification on the bottom right of the page, letting you know the rule has been created.
Deleting a rule
To delete a rule from the Copy Case Settings page:
Click the red Delete button to the right of the case you want to delete
You'll see a notification on the bottom right of the page, letting you know the rule has been deleted