TABLE OF CONTENTS
- Case layouts page overview
- Add a field to your case layout
- Remove a field from your case layout
- Copy a layout
- Remove a layout
- Cancel changes made to a case layout
Case layouts page overview
Go to System > Case Customisation > Case Layouts
This takes you to the Case layouts page
On the left-hand side of the page you'll see the Category Filter
Go to the Category box and click the type of layout you want to view. We'll take a look at the 'Trade Mark' case layout
In the centre of the screen is the Case Fields column. This shows the fields that will be displayed on your Equinox cases. It has two subsections:
Fields Displayed
Fields Hidden
Note: If there isn't a Subcategory on the case layout, the Subcategory field defaults to 'All'.
Add a field to your case layout
To add a field to your case layout:
Click the field in the Fields Hidden column
Drag and drop it over to the Fields Displayed column
Click Save Layout to save this layout to your system
Remove a field from your case layout
To remove a field from your case layout:
Click the field in the Fields Displayed column
Drag and drop it over to the Fields Hidden column
Click Save Layout to save this layout to your system
Note: Greyed-out fields are mandatory for that type of case and can't be removed from the layout.
Copy a layout
To copy a layout from one case type to another:
Go to the case layout type you want to copy. In this example we'll copy our General case layout to our Invention cases
Click Copy layout
Go to the case type you want to copy the layout to
Click Paste layout
The layout has now been changed to match the General Layout
Click Save Layout to save this layout to your system
Remove a layout
To remove a layout from your system:
Click on the layout you want to remove
Click the Remove layout button
You'll see a message confirming that the layout has been removed
Cancel changes made to a case layout
You can cancel any unwanted changes you've made as long as you haven't already clicked the Save layout button.
To cancel your case layout changes, click the Cancel button.
You'll be taken out of the Case Layout screen and back to the System