v12.2.2 was made available for release from 27 February 2025
Improvements
| System Area | Improvement | Contact Support to Use |
| Correspondence | Added a new override option allowing the Case Key Correspondence contact to be included in the CC field of outgoing emails. | |
| Expressions | Added support for including the Key Contact Name in invoice table expressions. |
Fixes
| System Area | Fix |
| Workflows | Changing a case to a Closed status via a workflow will now automatically shut down the renewals cycle. |
| Renewals | Resolved a display error when force processing charges on a renewal period. |
| PTO Comparison Tool | Resolved a display issue on the PTO Comparison Dashboard when using custom case categories. |
| Cost Forecasting | Resolved an issue affecting functionality in the forecast module. |
| Merge codes | Resolved an issue with calculating the date for the #PRESET_TASK_DATE# merge code. |