v12.2.1 was made available for release from 12 February 2025.
Improvements
| System Area | Improvement | Contact Support to Use |
Timer
| Timers exceeding one hour now display in the left-hand case menu in hours:minutes:seconds format.
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| Reports | A default number of results per report page can now be configured via System > System Preferences > General > Report Default Result Count Per Page.
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| Reports | Individual reports can now be configured to override the system default by updating the number of results per page and selecting the "Remember items per page" checkbox.
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Fixes
| System Area | Fix |
Renewals
| Removed the "×" button from the Confirm & Move On step in the renewals process to prevent users from discarding renewals before advancing to the next period.
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| Documents | Resolved export issue when selecting "Download as PDF" from the "Edit Document" screen.
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| Rewards | Resolved a display issue affecting Japanese characters on the Case Rewards tab.
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| Family Tab | Resolved a display issue with the EPO flag.
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| Reports | Resolved a display issue with the Task User name field on the Report Bulk Update screen.
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